The moments that really matter, are the ones where our hearts change. I recently heard a former lawyer involved in fighting racism saying that she had been trained to think you can’t change people’s hearts, so you’d better focus on changing the laws. Once she started working with Theory U, she discovered that in fact you can change people’s hearts, and those are the moments that really matter. The moment our heart changes, that will have a long lasting imprint on our lives- and those around us.
For me this gave words to what has been happening in my trainings. There have been so many of those! I challenged myself to remember them, and start writing about them. The most powerful of all was definitely the one with.. my dog!